Our Services

Our key objective is to ensure that businesses are able to:

  • preserve their commercial relationships;
  • keep costs within budget constraints;
  • focus time and resources on their core business activities
  • protect their corporate image and reputation.

It is increasingly recognised that public disagreement is damaging to businesses. Alternative means of resolving disputes are a cost effective investment by helping corporates and other organisations to maintain brand reputation and to preserve commercially sensitive information.


The alternative dispute resolution (ADR) services offered by the City Disputes Panel are based on maintaining and delivering our core values of independence, integrity and impartiality.


We provide flexible, cost-effective and timely solutions using proven ADR techniques including mediation, conciliation, neutral evaluation, expert determination and arbitration which may be used separately or as part of a flexible, tailored approach in response to the specific requirements.


Dispute management clauses
The contract clauses available to download from this site can be built into your contracts as they are drawn up. The clauses provide clear, agreed and resilient methodologies to deal with any conflict or dispute that might arise in any business relationship. The clauses are supported by clear and effective rules and procedures which can deliver cost effective dispute resolution. The rules are available to download free from this site and they can even be adopted by parties to help manage a dispute which may have already begun.


Multiple and multi-party disputes
The CDP pioneered the use of ADR techniques in resolving multiple and multi-party claims and we have in place a well-established approach together with best practice guidelines for the management of such schemes. We offer a substantial level of experience, and the required resources, to ensure that your unique situation is managed efficiently, with the minimum of disruption, in what might otherwise be a lengthy, complex, damaging and expensive public litigation process through the court system.


Professional bodies and trade associations
As a neutral organisation, with unparalleled access to independent and highly experienced practitioners worldwide, the CDP has a track record in providing a comprehensive and flexible service to professional organisations, trade associations and regulatory & supervisory bodies faced with the administration of determination processes, particularly those that operate through voluntary codes. Our specialist outsource services enhance the impartiality and integrity of the processes and free managers from time-consuming administration, leaving them to concentrate on their core business.


Find out if we can assist your business
Please contact us with enquiries and we will be happy to discuss potential solutions. From the outset, CDP seeks to ‘partner’ their clients and to work as part of a team which may include external and in-house legal counsel, in order to determine the right approach. This may be an established process or a bespoke arrangement tailored to your specific needs.


At the heart of our approach will be the knowledge that effective solutions, developed with independence, integrity and impartiality whilst maintaining confidentiality, support orderly markets and public confidence.

 

Independence Integrity Impartiality

The CDP's approach is specialised and inherently flexible, bringing together the optimum combination of process with people who have the experience to ensure that dispute resolution is achieved efficiently, to the satisfaction of all parties.